Refund Policy
Vyne House · India · Last updated September 15, 2026
There are only 11 spots and each logo goes into the print files as soon as it's bought, so refunds happen in the cases below and no others. Every refund goes back the way you paid, minus payment processing fees (explained further down).
If the ride is called off
The campaign's goal is $3,100. If we decide not to ride at Edge City, Goa and call the campaign off, every sponsor is refunded, minus processing fees, however much has been raised by then. Card, UPI and netbanking payments go back through Razorpay; USDC goes back to the wallet it was sent from. Expect it within 7 business days of the call-off.
The goal isn't a cut-off. We may still ride with less raised, and if the ride goes ahead every spot stands and you get everything described in the Terms.
If your spot is taken over
When another sponsor takes over your spot at the takeover price, your logo comes off the bike and we refund what you paid, minus processing fees, to your original payment method within 7 business days of the takeover.
If your payment crosses with someone else's
If your payment lands just after someone else has already bought the same spot, you get it back, minus processing fees, within 7 business days. Or tell us and we'll move you to another open spot instead.
If we can't ride for reasons outside our control
If the event is cancelled, or we can't ride because of something we couldn't control (an accident, the bike breaking down, a medical emergency), you choose: a refund minus processing fees, or your logo featured in equivalent alternative content.
What “minus processing fees” means
For card, UPI and netbanking payments, it's the gateway charge Razorpay keeps. For USDC, it's the network fee for sending it back. Those go to the payment providers and can't be recovered, so they come out of every refund on this page. Everything else comes back to you.
When there's no refund
Once your spot is confirmed, and as long as nobody takes it over, there are no refunds for changing your mind. Spots removed for breaking the Content Policy aren't refunded either. If something is genuinely wrong with your order, get in touch and we'll work it out with you.
Contact
Refund requests and questions: DM @vynehousegoa on X or email raj@vynehouse.xyz, with your order id.